How do I get early-bird pricing?
Unfortunately, our early-bird offer ended after we got our first 100 paid subscribers. We are now offering Tend at full price.
What happens when you change prices?
From time to time, Tend may change their plans and prices. The price and plan you paid for is guaranteed through your contract period (i.e. monthly or annual).
How does the free trial work?
You can try Tend for free, for 14 days. After that you’ll be unable to access Tend until you start your subscription. To be clear, even after the early-bird pricing offer ends, anyone who signs up will get a 14-day free trial.
What is beta pricing?
We’re still developing Tend’s integration of Grow and Sell tools, and until we have full integration of them we’ll continue to offer beta pricing.
How much more will non-beta pricing be?
We haven’t decided what the changes might look like, but we will notify you at least 15 days before the change is made.
Do I have to pay for a full year?
No. With Tend you can choose the plan that’s right for you, whether that’s paying monthly or annually.
Can I cancel my subscription?
Yes, you can cancel any time in your subscription settings, or by reaching out to our support team at [email protected]
. Please note that the subscription is non-refundable, which means that if you cancel your subscription before the end of the subscription term, the cancellation won't actually take effect until the end of the subscription term.
How many team members can I add?
Tend is a tool for collaboration with your crew. Add all of your team members at no additional charge.
Can I use Tend if I live outside the USA? (I use Metric units, Non-USD currency)
Right now, we're focusing on US customers (Imperial units, USD currency). We're very eager to expand Tend to support farms across the globe, but before we do we need to make some technical changes to support unit and currency changes. Please note that we move into markets outside the US (Metric, non-USD currency), you'll have to create a new account and migrate your data over manually.
I’m a home gardener – is there a free version?
No. Tend is built for commercial farmers, but we may offer tools for the home gardener sometime in the future.
Do you offer nonprofit discounts?
Right now we are focusing on commercial farms and do not offer discounts for nonprofits.